1. Introduction
MatchmakerInternational, MatchmakerPay, MatchmakerContract,(“MatchmakerInternational,” “MatchmakerPay,” “MatchmakerContract,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy applies to information collected through our website, signup forms, user profiles, communications, matchmaking features, payment-related workflows, and other services we provide in connection with our dating singles and matchmaking platform.
By using MatchmakerPay, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, you should not use the website or services.
2. Information We Collect
We may collect personal information that you provide directly to us, information collected automatically when you use the website, and information received from third parties where permitted by law.
- Account and profile details: name, email address, phone number, age, gender, relationship preferences, location, photos, profile descriptions, interests, and other details you choose to submit.
- Matchmaking information: compatibility preferences, dating goals, lifestyle details, communication preferences, and other information relevant to helping introduce singles.
- Payment and transaction information: billing details, purchase records, subscription information, and limited payment-related information processed through payment providers.
- Communications: messages you send to us, customer support inquiries, survey responses, and feedback.
- Technical usage data: IP address, browser type, device information, pages visited, referring URLs, approximate location based on IP, and interaction data.
3. How We Use Information
We may use your information for legitimate business and service-related purposes, including to:
- operate, maintain, and improve MatchmakerPay and its features;
- create and manage user accounts and dating profiles;
- facilitate introductions, matching, and related member experiences;
- process purchases, subscriptions, and customer service requests;
- communicate with you regarding your account, matches, updates, or service notices;
- monitor, prevent, and investigate fraud, abuse, unsafe conduct, or policy violations;
- comply with legal obligations and enforce our terms and policies.
4. How We Share Information
We do not sell your personal information in the ordinary meaning of that term. However, we may share information in the following circumstances:
- With other users or matches: profile information and other details you choose to make available through the matchmaking service.
- With service providers: vendors that help us with hosting, analytics, communications, customer support, payment processing, and website operations.
- For legal reasons: when required to comply with law, court order, subpoena, regulatory request, or to protect rights, safety, and property.
- Business transfers: in connection with a merger, acquisition, financing, sale of assets, or similar business transaction.
Please remember that information you choose to include in your profile or share with potential matches may be seen, copied, or retained by those individuals.
5. Dating & Profile Information
MatchmakerPay is intended to help connect singles and facilitate introductions. Because the nature of the service may involve personal and sensitive profile details, you should only provide information you are comfortable sharing for matchmaking purposes.
We may use the information in your profile and preferences to suggest compatible matches, personalize your experience, and improve our service logic. We may also review profile content to maintain quality, reduce fraudulent activity, and support user safety.
6. Cookies & Analytics
We may use cookies, pixels, local storage, and similar technologies to remember preferences, maintain sessions, understand website traffic, improve performance, and support analytics and marketing functions.
Your browser may allow you to refuse or delete cookies. However, some website features may not function properly if certain cookies are disabled.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect the integrity and safety of the platform.
We may retain certain information after account closure where permitted or required by law, including for fraud prevention, chargeback handling, legal compliance, and safety-related investigations.
8. Security
We use reasonable administrative, technical, and organizational measures designed to help protect personal information. However, no website, platform, or method of internet transmission is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your login credentials and for notifying us promptly of any suspected unauthorized access or misuse of your account.
9. Your Rights & Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or limitation of certain processing activities.
You may also opt out of certain promotional communications by using the unsubscribe mechanism in our emails or by contacting us directly. We may still send non-promotional messages relating to your account or transactions.
10. Children's Privacy
MatchmakerPay is intended only for adults and is not directed to children. You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use our dating and matchmaking services.
If we learn that we have collected personal information from an individual not legally permitted to use the service, we may delete that information and take steps to disable the related account.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we may revise the “Last updated” date above. Your continued use of MatchmakerPay after any changes become effective constitutes your acceptance of the revised Privacy Policy, to the extent permitted by law.
12. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact Matchmaker International using your designated business contact details.
Service Name: Matchmaker International
Email: [email protected]
Address: Kungsbro strand 29, 112 26, Stockholm, Sweden
Office: 1Office Sweden AB · Co. 556862-7672
Hours: Mon–Fri 8:00–16:00
Phone: +46 760 27 1790